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This branch of Farmers has the best service and Cyndi always has my back. I was out of state with an urgent situation and I was kept calm. Cyndi and staff are the best!
My agent is Cherise, outstanding service. A rare thing in todays customer service world. I would highly recommend.
Philbrook Insurance turned my insurance needs and concerns around in 3 weeks. The previous insurers could not source a company to renew our small business policy, they were delinquent in delivering COI's to General Contractors and their communication was horrible. I spoke with Philbrook Insurance, they understood the urgency of the situation immediately. Peggy was diligent, communicative, thorough and handled the situation now. I have been with Philbrook Insurance for 2 years. As a business owner I now use that time to grow the business. I have turned all of our insurance needs over to them; personal, business, auto and home. My adult son now uses Philbrook Insurance. If you question your insurer or want to compare rates, call Philbrook Insurance. You will be happy you did.
Excellent customer service and communication!
Always helpful and responsive
Knowledgeable, friendly, convenient!
Cyndi has put together a great team that are always there to help with any questions or if assistance is needed. Very professional business that still gives you that hometown experience.
Richard Van Vleck
They have insured everything i have Great service
I have been a long-time friend of Cyndi. One time I needed assistance during covid printing material to study for nursing school and she helped me. She has also helped my parents with their insurance too. Please help support a family friend and a local business. They are awesome.
Christopher Van Vleck
Great atmosphere and very knowledgeable staff! Glad I transferred my policies here!
Great people been going here since I was 18 so 20 years havent had a problem,and in 2020 I hit a dear and even there claim/accident department was awsome.
Joe “Bazookajoe” Schwartz
Cyndi is focused on CUSTOMER SERVICE.. Responds quickly to even the dumbest of questions... Give Cyndi a big raise !!Donna & Pat McPeak
I've been with Farmers since moving to the Northwest over 30 years ago! I have my home & cars (over 15 cars at least!) insured with them. My claims have been handled quickly and efficiently and they are always a pleasure to talk to. Thanks Cyndi & the gang for always being there for me!
Always been top notch service!
Prompt response to questions. Super helpful!
I've been with these guys for years! I used to go and shop around for prices every single year but after about 5 years... I just can't find a better deal anywhere. They know me by name.
Wonderful service! Peggy Allen is knowledgeable. efficient and friendly. We enjoy working with her!
Couldn’t ask for better customer service. Always feel like a priority and cared about when I call.
Great folks to do business with. Thanks!
These gals are a force to be reckoned with! They are amazing communicators, they answer all my questions accurately, easy to work with, enjoyable to work with and the have good rates! Thank you so much! Cheers Gals!
Good service, great people, reasonable rates
I am a mom of 3 boys and I can always depend on this Farmers Team to guide me on what my family does & doesn't need when it comes to insurance! They are experienced, professional, & personable!
Great customer service and friendly knowledgeable staff!! Also, great rates!!
Robert X f
Good staff always helping with any answer I may have matter how off the wall it id
It is a pleasure having Cyndi as our insurance agent. Cyndi and her staff are always willing to help us understand our policies and best options. The entire staff is friendly and professional. Cyndi and Peggy work hard at making sure our multiple policies are providing us the best coverage at the lowest cost. Absolutely wonderful customer service.
Always greets with a smile. Always working with you and community
Cyndi and Peggy are the best, always willing to help in anyway they can.
Very helpful staff.
Good service nice people
After watching my insurance rates rise year after year, and being told by my current agent that "we don't do house calls", after 35 years I decided to do some shopping. In my own home town I found Cyndi Philbrook's Farmers Insurance Agency. We went through all of my policies and I got equal or better coverage for about 60% of what I was paying. Plus now I know my agent and she knows me. I like that.
Cyndi is always there to answer all of your questions about insurance. She goes above and beyond to make sure her customers are satisfied with their insurance. The staff here make sure you are treated well and have a connection with them. They are very community connected.