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clients have to say

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Philbrook Insurance Agency
5.0
Based on 50 reviews
Vicki Hebert
Vicki Hebert
Philbrook Insurance turned my insurance needs and concerns around in 3 weeks. The previous insurers could not source a company to renew our small business policy, they were delinquent in delivering COI's to General Contractors and their communication was horrible. I spoke with Philbrook Insurance, they understood the urgency of the situation immediately. Peggy was diligent, communicative, thorough and handled the situation now. I have been with Philbrook Insurance for 2 years. As a business owner I now use that time to grow the business. I have turned all of our insurance needs over to them; personal, business, auto and home. My adult son now uses Philbrook Insurance. If you question your insurer or want to compare rates, call Philbrook Insurance. You will be happy you did.
Kim Schlais
Kim Schlais
Excellent customer service and communication!
Terry Cohn
Terry Cohn
Always helpful and responsive
Rose Risley
Rose Risley
Knowledgeable, friendly, convenient!
Richard Van Vleck
Richard Van Vleck
Cyndi has put together a great team that are always there to help with any questions or if assistance is needed. Very professional business that still gives you that hometown experience.
Will Radulovich
Will Radulovich
They have insured everything i have Great service
Christopher Van Vleck
Christopher Van Vleck
I have been a long-time friend of Cyndi. One time I needed assistance during covid printing material to study for nursing school and she helped me. She has also helped my parents with their insurance too. Please help support a family friend and a local business. They are awesome.
Cherise Hurley
Cherise Hurley
Great atmosphere and very knowledgeable staff! Glad I transferred my policies here!
Joe “Bazookajoe” Schwartz
Joe “Bazookajoe” Schwartz
Great people been going here since I was 18 so 20 years havent had a problem,and in 2020 I hit a dear and even there claim/accident department was awsome.
Patrick McPeak
Patrick McPeak
Cyndi is focused on CUSTOMER SERVICE.. Responds quickly to even the dumbest of questions... Give Cyndi a big raise !!Donna & Pat McPeak
Joanne Cobbs
Joanne Cobbs
I've been with Farmers since moving to the Northwest over 30 years ago! I have my home & cars (over 15 cars at least!) insured with them. My claims have been handled quickly and efficiently and they are always a pleasure to talk to. Thanks Cyndi & the gang for always being there for me!
Brady Reed
Brady Reed
Always been top notch service!
sylvia swanson
sylvia swanson
Prompt response to questions. Super helpful!
Amanda Tracy
Amanda Tracy
I've been with these guys for years! I used to go and shop around for prices every single year but after about 5 years... I just can't find a better deal anywhere. They know me by name.
Karen Weil
Karen Weil
Wonderful service! Peggy Allen is knowledgeable. efficient and friendly. We enjoy working with her!
staci cokley
staci cokley
Couldn’t ask for better customer service. Always feel like a priority and cared about when I call.
Mal Brown
Mal Brown
Great folks to do business with. Thanks!
Emily Schmitt
Emily Schmitt
These gals are a force to be reckoned with! They are amazing communicators, they answer all my questions accurately, easy to work with, enjoyable to work with and the have good rates! Thank you so much! Cheers Gals!
Leta Whipple
Leta Whipple
Good service, great people, reasonable rates
Brandie Devine
Brandie Devine
I am a mom of 3 boys and I can always depend on this Farmers Team to guide me on what my family does & doesn't need when it comes to insurance! They are experienced, professional, & personable!
Aaron Alphanumerical
Aaron Alphanumerical
Great pricing
Robert X f
Robert X f
Great customer service and friendly knowledgeable staff!! Also, great rates!!
James Fluckinger
James Fluckinger
Good staff always helping with any answer I may have matter how off the wall it id
Wayne Jones
Wayne Jones
It is a pleasure having Cyndi as our insurance agent. Cyndi and her staff are always willing to help us understand our policies and best options. The entire staff is friendly and professional. Cyndi and Peggy work hard at making sure our multiple policies are providing us the best coverage at the lowest cost. Absolutely wonderful customer service.
Bob Mikel
Bob Mikel
Always greets with a smile. Always working with you and community
kaye moore
kaye moore
Cyndi and Peggy are the best, always willing to help in anyway they can.
William Wilson
William Wilson
Very helpful staff.
steve conjulusa
steve conjulusa
Good service nice people
Steven Berch
Steven Berch
After watching my insurance rates rise year after year, and being told by my current agent that "we don't do house calls", after 35 years I decided to do some shopping. In my own home town I found Cyndi Philbrook's Farmers Insurance Agency. We went through all of my policies and I got equal or better coverage for about 60% of what I was paying. Plus now I know my agent and she knows me. I like that.
MEGAN ALLEN
MEGAN ALLEN
Cyndi is always there to answer all of your questions about insurance. She goes above and beyond to make sure her customers are satisfied with their insurance. The staff here make sure you are treated well and have a connection with them. They are very community connected.
Nikki Allen
Nikki Allen
Cyndi and her staff have always been super helpful with answering any of our questions. They are very knowledgeable and do a fantastic job at explaining what you're getting, all while making sure your rates stay as low as possible. I wouldn't want my insurance with anybody else!
Jeremy H.
Jeremy H.
Great agency and always a pleasure to work with. Cyndi and her staff are very knowledgeable and helpful.
PEGGY ALLEN
PEGGY ALLEN
Almost daily, I hear about how wonderful Cyndi is. As a Farmers Agent, active community member mom and wife she is always wearing a smile and willing to help.Insurance and Financial Planning can be tricky some times. Cyndi finds a way to explain it that makes sense to you.

“Great customer service and friendly knowledgeable staff!! Also, great rates!!”

Robert